Collaboration

Working environments have changed significantly over recent years. Internal and external communication, knowledge sharing, business intelligence, content sharing; all are vital elements of today’s competitive business reality. Organisations have to look for better ways to help people innovate and boost productivity. Optimising business processes and providing the right set of collaboration tools plays a major role in that effort.

Everything we do at Tollfree Networks is driven by delivering the optimum collaboration solution for our customers. We believe we're experts in providing integrated collaboration solutions, covering areas such as document sharing, team work, intranet, content management. At the heart of our solutions are some world-class products and technologies - which we provide from leading technology vendors such as Microsoft and IBM. 

Our solutions leverage the enhanced features and functionality to aid communication and collaboration such as document sharing, discussion forums, wikis etc making it quick and easy to pinpoint and access key information within your organisation and externally. Our document management solution gives employees within the  organisation to store, manage and track all electronic documents in a  centralised location.

 Key features consists of functions such as library services, document profiling, audit trial, check-in check-out version control, revision history and document security. We believe the document management helps our customers by increasing efficiency in managing information. It ensures that documents are in the right place when you need them, and takes the legwork of retrieving information with added extra benefits of data security and compliance.

Another key aspect of our solution offering is Enterprise Search facility offered to our customers.  This technology is used to index data and documents from multiple sources such  as emails, intranets, documents and databases. The crucial factor in Search  is “findability” – finding the right information with ease.

At Tollfree Networks, we are passionate in delivering the right tools to our customers  to secure and manage your electronic content, streamlining business processes and simplifying everyday activities. By storing content in one central location, we believe organisations can avoid costly losses and time-consuming duplications. We believe collaboration can contribute to sustainable competitive advantages, innovation capabilities and productivity improvements within an organisation. To reap the real benefits of collaboration, a detailed structured approach has to be taken.

Our team of seasoned practitioners and technology consultants have a unique mixture of business and technology experience blended with remarkable creativity and the desire to exceed our customers’ expectations resulting in tangible business benefit. The way we work is by evaluating our customers needs, engaging with key stakeholders via a workshop and one to one interviews. The outcome of this helps us to gather a better understanding of our customers key challenges faced today with an opportunity analysis roadmap of making the organisation more effective. 

We believe all our solutions are simple for use, easily adaptable by users within the organisation with minimal investment in training required. We can advise on everything from managing your documents and records to serving up content over the web. We believe in offering a complete end-to-end service, including assessing your business and technical needs, identifying suitable technology, and providing high-quality design, implementation, testing and ongoing support. We believe in being truly vendor independent, which means we’ll always deliver solutions that’s just right for our customers.

At Tollfree Networks, we work with a number of small and medium size business and voluntary organisations. We enjoy what we do and do it with a passion. We believe in delivering results for your organisation. We undertake all projects on fixed price engagement model within agreed time scales making us fit the bill perfectly.

To discuss how we can overcome your organisations collaboration challenges, please feel free to contact us. All our initial meetings and consultations are confidential, free of cost with no obligation.