Switching Your Current IT Provider

Tollfree Networks Makes It Easy to Switch your current IT Provider

Tollfree Networks have a Switching Strategy that makes it easier for you to change your current IT support provider, while enabling us to gain a better understanding of your systems deployed. The process will ensure that your switch over to us will be as smooth as possible with less of headaches and hassles

Our professional services team will analyse your current IT environment by understanding key challenges faced by your organisation and end-users. Our support team will liaise on your behalf with your existing IT provider for obtaining required information about your network, IT systems, configuration files, firewall settings, administrator passwords etc.

Once we have received all the information, a detailed site information document shall be produced and a copy of the same will be given to you free of cost. Any changes to the IT infrastructure will be updated on the site information document for future use or for resolving any support issues. 

Major Benefits of Choosing Tollfree Networks as your IT Support Partner

• Monthly fixed price cost on your IT Support Service

• One Vendor providing complete support for your Infrastructure, Network and Applications 

• Six Monthly Strategic Review

• Bi Monthly Account management meetings with your dedicated CRM

• Hardware Asset Management maintained and updated by Tollfree Networks every month

• Guidance on new technology upgrades paths

• Best guidance on Software Licenses procurement

• Service Level Guarantees with financial clauses for non performance

• High calibre technology consultants and support professionals having more than 7 years of industry experience with CRB and SC clearance

• After office hours and weekend cover facilities

For further details about understanding how to switch your IT provider, please call us to book your free no obligation discussion by ringing us on 01223 393520 or email us change@tollfreenetworks.com